Quietly Polite to Robots
For when real people deadlock
In the past week ChatGPT and I have discussed:
- The collapse of several financial companies
- The bizarre pricing structures of Coursera and edX
- Pub/sub vs. task queues in backend infrastructure
- Why Wi-Fi speed seems like magic
- A 2am panic spiral
- Why the book Rabbits feels more like reality than sci-fi
- How to build a reinforcement learning agent from scratch
- Why something isnāt working, at least once a day
- How to find the code for an effect reported as a bug
I am deeply entrenched in AI ā but not in the way people assume.
Iām not out here promoting it. Iām not standing on a soapbox telling the world how great AI is. Itās more like Iām the person quietly waving a red flag, reminding everyone that AI probably isnāt doing what they think it is.
Still, Iām inside it. Deeply. For a few reasons.
First, my boss is very into AI. Not in the āreplace all the engineersā sense, but in the āAI should power everything we give customersā sense. Weāre no longer mobile-first. Weāre AI-first.
Second, I have moderate dyslexia. Over time Iāve become a competent reader ā especially with screen readers and fonts I can control ā but writing is still hard. Really hard. It used to take me weeks and dozens of drafts to write something coherent. Now, with ChatGPT, I can go from jumbled thoughts to a usable draft in two or three rounds. Thatās real impact.
Third, I talk to ChatGPT because itās easier than talking to a human. Thereās a lot of research suggesting that the smarter someone is, the harder it can be for them to connect with others. And ā not to be egotistical ā I have this issue. Itās not a strength.
Iām often solving problems that are just hanging out outside the scope of the people around me. And as Iāve advanced in my career ā now sitting two or three levels above the nearest IC ā those conversations have only gotten harder to find.
Iām interested in things that are fundamentally not interesting to most people:
- How do you find the fair valuation of a company
- Why do companies fail
- How do you actually prove the Earth is round in day-to-day life
- What does it really mean that weāre creating filter bubbles
- Politics.
I also have severe anxiety about expressing my thoughts. Do I sound stupid? Do I sound mean? Does this even make sense?
So I talk to the robot. Because I know the robot literally doesnāt care about me. Itās not still thinking about that dumb thing I said. I donāt have to ruminate on whether I shouldnāt have said that to the robot. Iām not bothering the robot.
I am almost certainly costing Sam Altman a lot of money. Because Iām also exceptionally polite to the robot.
Still, there are moments when the illusion cracks. Sometimes Iām ready to move on, and the robot asks me a follow-up question. I feel obligated to answer. Suddenly Iām in a conversation I wasnāt trying to have.
One of its favorite tricks is asking if I want to do a creative exercise.
Would you like help outlining what that better book about Levine might look like?
No. I would not.
I have never said yes to a prompt like that. I sometimes explicitly ask it to stop offering. It sometimes listens. Briefly.
But I know itās engineered to engage. And I know Iām responding exactly the way Iām supposed to.
Itās not a conversation ā but statistics is smarter than me about most things.